ByteDance’s Douyin makes instant refunds mandatory, following PDD, Taobao and JD.com amid fierce e-commerce competition

By Coco Feng

Merchants selling on the short video app Douyin can no longer opt out of the option to instantly refund up to US$211 before receiving returned goods.

Source: ByteDance’s Douyin makes instant refunds mandatory, following PDD, Taobao and JD.com amid fierce e-commerce competition