Home For Ukraine Whistleblower says British Refugee Admissions Schemedesigned to fail’ | Ukraine

Informant works on british houses for The scheme of Ukraine showed that he and his colleagues “not know what are we doing” and claims that the scheme was “designed to fail” in order to limit the number of people entering the UK.

Against the backdrop of criticism over number of Ukrainians are still allowed to enter the UK, an insider spoke of confusion, poor morale and lack of of management meant that employees hired under the scheme often resorted to their response to cases.

The staff is working on helpline for scheme – introduced after general outrage over The UK government’s initial response to the Ukrainian refugee crisis showed they received only three hours of education with No follow-up help and told any complaint or suggestion for improvement system was met with silence.

“Actually, we are not know what we do,” the source said. who works for in private Company responsible for documentation processing of Ukrainian refugees. ” system is designed, it would seem for people to fail. They are want save numbers down. Everything they do seems to be what they do. I even had a lawyer and lawyers on on the phone they say they can’t understand system”.

The informant asked a question official government data on Ukrainian refugees, arguing that the statistics gave the impression that the ministers more more generous than they were in reality.

source, saying on condition of anonymity, said he had an affair with numerous cases where British visas have been issued for whole Ukrainian family Apart from one child who in effect stopped family travel to the UK.

“This allows in government say we released a lot of visas. However, since they withheld one it guarantee these Ukrainians won’t travel,” the source said.

The informant said he faced four or five cases every day. in that the only child family did not receive a travel permit, which he felt was “too of coincidence” for it was not encouraged.

BUT government source said that family applications were “usually handled together”, but cases differed in complexity, and that the protection processes in place protect children from human trafficking.

Latest government numbers show that 40,000 UK visas have been issued under Homes for Scheme of Ukraine since its launch five weeks ago – so far just In fact, 6,600 Ukrainians arrived.

One sponsor who proposed place in her home for a mother and daughter from Borodyanka – a small town north of Kyiv, destroyed during the Russian invasion – said Observer the child has not received a visa after a month.

Katerina Lisenkova, who is an also Volunteer helping Ukrainians to come to the UK says they have applied for visa for pair on March 21st and though mother received one “fast” i.e. daughter was not, and both were in a quandary in Poland.

hours after Observer raised the case with in government last Friday, daughter obtained permission to travel to the UK. On Saturday, British sponsors said they were “at an impasse” after the performance of the Ukrainian. mother who should have stayed in them home received a visa, but her children, including fouryear-old daughterwe left waiting.

Lisenkova said she knew of 700 applications by Houses for Scheme of Ukraine, which has not yet received a response, many of which date back to the time the scheme was launched.

The whistleblower works for the Paris-based multinational company Teleperformance, which also owns the consular services company TLScontact. The latter has been criticized for promotion of paid services to Ukrainians applying for visas.

Source, who have worked on scheme hotline for per month, said: “So far I have had two phone calls from Ukrainian women in tears who say their experience left they feel like they won’t be welcomed by the UK government and therefore they are not want come here anyone more. It’s hard when you hear it.”

He claimed that calls from potential sponsors and applicants to Doma for The scheme of Ukraine rarely appeared in the recording.

“I took one call since I’ve been here out of hundreds, perhaps thousands, in in which “record” was written before the person arrived, the source said. “I used to work on Covid 119 lines where everything was recorded.

“The Covid line was far away more structured: it was very fixed set of rules, with lot of information for us. On the Ukrainian line we do not have information”.

However, he said that Teleperformance was not entirely at fault. for in problems regarding the Ukrainian scheme, because the firm, in fact, worked for specifications of United Kingdom government.

“Teleperformance is the customer. This just doing what is asked of them.”

But he said any grievances against the firm’s management seemed to be ignored: “We’re getting zero answer, and if there is an attempt to correct it or make it better, we are definitely not told about it. Communication does not exist”.

As a result, there was a feeling of disappointment among the employees, the source said.

“Colleagues I spoke to feel the same way way. We all feel pretty annoyed,” he said. added.

The scheme’s hotline aims to guide applicants through the sponsorship process and help them with data input required for successful outcome. However government It has final to tell who receives a visa and is allowed to enter the UK.

BUT government the spokesman said that when merging with his Ukrainian family scheme, total of 71,800 visas were issued, with Arrival of 21,600 Ukrainians in United Kingdom.

They are added: “We process thousands of of visas per day shows what changes we made to optimize the services are working and we will continue build on This success so we can speed up process even further.